CHARGES FOR WATER WASTED DUE TO LEAKS
Water losses that occur between the main in the street and the curb stop are the responsibility of the utility, and may not be charged to the customer.
The property owner/customer has the responsibility for the repair or replacement of the service piping from the curb stop to the point of metering, and the utility is responsible for repair or replacement from the main through the curb stop.
Water will be shut off after notification by the superintendent and will not be turned on again until repairs have been completed.
WATER LOSSES
Water losses that occur on the premises, which are registered by the water meter shall be the responsibility of the customer and shall be billed at the current rates of the utility. The water utility shall inform each customer at least once each year that it is the sole responsibility of the customer to prevent leakage in all piping and fixtures on the premises at and beyond the metering point, and that any leaks or other losses of water registered by the meter will be billed at the current rates.
ANY ADJUSTMENTS MUST BE BROUGHT BEFORE THE VILLAGE BOARD
When filling your swimming pools this year and in subsequent years after, please come to the village office and get a meter. There is a $40 deposit required, which is refundable when you bring the meter back to the office. We will no longer accept phone calls about gallons used for a pool filled.
Your Bill of Rights
WATER/SEWER PAYMENT ARRANGEMENT FORM
All quarterly water bills must be paid prior to the next quarter’s billing. If you need to make payment arrangements to help pay your water bill, you can access our payment arrangement form below.
WATER/SEWER PAYMENT ARRANGEMENT FORM: CLICK HERE
You are welcome to mail the payment arrangement form with your first installment payment to our office at Village of Minong 123 5th Ave Minong, WI 54859, or bring the form and your payment in between the hours of 7:30 a.m. to 4:00 p.m.
You may also drop your payment off at our front door through the drop slot. Please place your payment in an envelope and drop it in any time day or night.
If you have questions about the form please call our office at 715-466-2322.